Customer Feedback
We want to provide a service that is second to none and a service that we can shout about!
We ask every customer to tell us about their experience - We are not happy unless you are happy.
View our feedback to make your own mind up about us.
All our feedback comes straight from the customer– even the negative comments are recorded! We believe that no company is ever perfect and it is how a company handles a problem that defines their ability to be truly customer focused.
As a retired, self employedSales & Marketing Consultant, I have to say to you, that you have in Dianethe Receptionist, one of the most worthy assets in the name of caring, happyand helpful people I have ever come across. I trust that you look after her, atleast as much as she cares for your customers and you. One very impressed andhappy customer, thank you.
Dennis Bristow
Tom Whyte is the Sales Departmentdealt with us and I must say he was a real pleasure to deal with. Heimmediately made us feel at ease (it isn't everyday we buy a car), he quicklyunderstood our needs, was very friendly, helpful, informative and professional.There was no pressure selling involved which we liked just straightforward, honest sincere help and guidance. Tom fully explained about the car, theprocess of buying it and the after sales services and assistance that wasavailable to us
Alan Parr
Irecently had my car MOT'd at yourgarage and I would like to compliment you and your staff (especially Diane) onthe quality of the service I received.I have had my car serviced and repaired byyou for the three years and have always been impressed by the efficiency and attitude of yourcolleagues,thank you
Rob Harrison
I just wanted to thank youfor your excellent customer service when I brought my i30 in earlier this weekfor work to be carried out under the Warranty. They were most helpful at alltimes and I would certainly recommend you to others.
Senga
fantastic and professionalservice, I am very happy with the car
Marcin Koscien
Loving my Hyundai i10! A great car buying experience, I could not believe how easy it was. Tom Whyte was very helpful, friendly and courteous. Car was the best deal and even delivered to my door.
Linda Williams
Really pleased with the service I received from Tom Whyte. Purchased a Hyundai ix35 and Tom gave me a good price. Nothing was too much trouble for him and hopefully in future will deal with him again. This is my first Hyundai and I am really good and I am please with Hyundai quality. Thank you Tom for all your help
Les Neyton
Tom Whyte conducted our purchase in a most professional manner, not pushy but was able to answer all the questions we asked. This influenced our decision to buy a new Hyundai and we would happily recommend West Riding to our friends.
D Eccles
Mr Walker was professional, a credit to Hyundai, he made me feel like a valued customer and went through all controls thoroughly.
John Osbourne
Tom Whyte was easy going and not pushy
A Lancaster
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Our aim is simple:
With over a decades experience in the automotive trade, West Riding are proud to offer our expert knowledge to all our customers. We take pride in treating each and every customer with the highest amount of care and attention to detail to make sure the advice we offer is second to none.
We place the greatest value on how our customers perceive us. Our aim is to ensure that every single customer that comes through our door is treated with the highest possible customer service and that all their queries are dealt with in a friendly, timely and professional manner. We look forward to hearing all about your positive experience with us.