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COVID-19 Safety Measures

Vehicle Sanitation

Overview

UPDATE: 02/11/2020

At West Riding, the health and wellbeing of our customers and staff is our top priority. That’s why we have been following the government’s advice to introduce new COVID-19 safety measures to help you buy your next car safely and responsibly.

Following the Prime Minister’s announcement on Saturday 31st October regarding a new lockdown from 5th November, We will be making some important changes to help keep our customers on the road during these unprecedented times.

 

Changes you can expect in our showrooms:

  • 3-metre social distancing and one-way systems.
  • Virtual Reception Hubs.
  • Sanitiser and disposable gloves available on entry.
  • Showrooms including customer waiting areas and reception have been adapted for social distancing.
  • Protective screen guards.
  • Sanitised key deposit trays.
  • Contactless Payments.
  • Fully sanitised vehicles before and after handover.
  • Altered staff rotas to help maintain safe distancing.

Changes to our services

West Riding Hyundai Bolton (Indoors)

Contacting & visiting our Dealerships

If you decide to visit one of our Dealerships, you’ll see we’ve introduced lots of safety measures to help keep you safe. Our showrooms have been adapted to help with social distancing and we’ve installed protective screens and now provided hand sanitation and gloves for all our customers.

We've also introduced services like Live Video Viewings, where we will walk you around the vehicle and give you time to ask any questions you may have. We will also complete any paperwork needed online whenever possible. However, if you prefer to speak to someone over the phone or in-store, our team is here to help.

UPDATE: 02/11/2020

From 5th November 2020, Sales showrooms and used car external display areas will not be physically open to the public until further notice. However, our Managers will be in the dealerships to continue car sales remotely and they are happy to talk to you via video, email, SMS, or phone.

Customers can still collect any car that they purchased either online or via the telephone directly from our dealerships, All vehicle collections/handovers will take place outside the building in a dedicated vehicle collection point. 

You can talk to us anytime about your sales and aftersales enquiries via telephone, email or live chat.

Female searching for used cars on mobile phone

New ways to buy your next car

In addition to Live Video Viewings, Our new Click & Collect Service makes buying your next car quick and easy. Simply choose the car you’re interested in and submit an enquiry, we will then be in touch to advise you on next steps, including to arrange for a personalised video of the car’s features to be sent to you, unaccompanied test drives and a preferred collection time.

All vehicles are available for our contact-free home delivery service and payments and paperwork can be done online or over the phone without needing to visit one of our Dealerships.

Looking to part exchange?

You can get a valuation for your part exchange online by using our free valuation tool.

Vehicle technician wearing PPE

Service, MOT & Repairs

Our Aftersales centres are open as usual and are still providing all maintenance and warranty work such as Servicing, MOT and Repairs under a contact-free process, with each vehicle being fully sanitised after use. Our Aftersales Centres are by appointment only.

Courtesy Loan Vehicles are available for £5 and are fully sanitised after each use. Please Note: A scanned or printed copy of a Full UK Driving License is needed along with your National Insurance number for all Courtesy Loan Vehicle reservations.

Aftersales opening hours

UPDATE: 02/11/2020

From 5th November 2020, our Aftersales department will be operating on reduced opening hours.

Mon - Fri 8:30am - 5:00pm
Saturday CLOSED
Sunday CLOSED

West Riding Hyundai Colne

01282 526 796

West Riding Hyundai Manchester

0161 5190 796

West Riding Hyundai Bolton

01204 803 201